Frequently Asked Questions
How are original
artworks packaged?
Do prints include
authenticity cards?
What are standard
shipping timelines?
Original watercolor and oil paintings are layered in glassine paper, moisture barriers, and custom rigid wooden or heavy-cardboard protective crates.
All limited edition giclée prints include a hand-signed certificate of authenticity specifying edition size, paper substrate, and creation date.
Archival prints ship within 3 to 5 business days. Original artworks require 7 to 10 days for custom protective wrapping and insurance arrangements.
30-Day Cancellation & Returns
You are entitled to cancel your artwork order within 30 days without giving any reason. Returned pieces must remain in their original condition and archival packaging to qualify for a complete refund.
In the rare event of damage during transit, contact the studio within 48 hours with photograph documentation so we can immediately arrange a replacement or full restoration. For more details, visit: Return Policy.
Data Handling & Security
Jessica Lynn Art Studio collects only essential personal information required to process art orders, arrange insured courier delivery, and send requested studio updates. Your financial details are securely processed through encrypted payment gateways. We never sell or share private collector information with third-party marketing services. For more details visit: Privacy Policy.
Reach out directly for custom framing advice, commission inquiries, or order assistance.